What is your returns policy?

We get it—sometimes things just aren’t the vibe. That’s why we offer a 14-day return window from the day your goodies land on your doorstep. ✨

 Here’s the deal:

• Items must be unopened, unused, and still looking fresh (aka in original packaging).
• Keep that receipt or proof of purchase handy—your return ticket, if you will.
• To kick things off, use our contact us form and someone in the ISOVIBE team will get back to you!

A quick heads-up: We don’t offer free returns at the moment. But don’t worry! Our team is here to make the return process as smooth and easy as possible—just reach out, and we’ll guide you through it! 💌

📝 And just a little reminder—refunds can take a bit of time to process. If it’s been 15 business days since we approved your return and you haven’t seen the refund yet, fill out our contact form, and someone in the ISOVIBE team will be able to help.